Refund policy
🔄 EXCHANGES ONLY
At Booply, we do not accept returns. However, we offer exchanges under the following conditions:
Exchange Eligibility
- Exchange request must be raised within 48 hours of delivery.
- Product must be unused, unwashed, and in its original condition.
- All original packaging, tags, and accessories must be included.
- Exchange is subject to stock availability. If the requested size or product is unavailable, a store credit may be issued at Booply’s discretion.
Non-Exchangeable Items
- Used, washed, or damaged products.
- Products damaged due to misuse or improper handling.
- Customized or personalized items (if applicable).
- Products without original packaging or tags.
Shipping
- Customers are responsible for shipping the product back to us for exchanges unless the item received is defective or incorrect.
- Replacement products will be dispatched after the exchanged item passes our quality inspection.